FAQs

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What are your cancellation policies? What if the weather is bad?

For kayak or paddleboard rentals, you will not be charged for cancellations made more than 90 minutes before your scheduled launch time. In the event of inclement weather, we are happy to reschedule your rental or cancel your booking at no charge.  Call or text us at 1-866-529-2541  to cancel or reschedule your reservation.

What are the age limits for paddling?

For unguided rentals, children under 18 must be accompanied by an adult and have a signed waiver.  The minimum age to paddle a single kayak is 14. Children of any age can paddle a tandem kayak with an adult.

The minimum age to paddle a SUP is 16.

Are there weight limits?

The following general weight limits are in effect for kayaks and SUPs. 

  • Single touring kayak – max 240 lbs

  • Single sit-on-top kayak – max 275lbs

  • Tandem kayak – combined weight max of 475 lbs, with no individual under 35 lbs or exceeding 275 lbs 

  • SUPs – max 215 lbs.

Can I bring alcohol? Are coolers permitted?

No.   Paddlers may not bring alcohol on board any rental craft.    Paddlers may bring only small soft-sided coolers (no larger than a small backpack). Please note that all coolers will be inspected prior to launch.